Customertimes recognized as a "Leader"

for Multicloud Implementation and Integration Services for Large Enterprises by the ISG Provider Lens™ Salesforce Ecosystem Partners Report

Customertimes provides expert consulting, digital engineering, and product development services across the globe.

When it comes to Salesforce ecosystem partners, Customertimes is in the Leader quadrant, standing alongside companies 200 to 500 times our size.

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What ISG's Analysts Are Saying:

“Customertimes is an excellent partner for Salesforce solutions, with a strong focus on innovations such as AI and a commitment to generating tangible business value in its projects.”

- Rainer Suletzki

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Successful Cloud Technology Deployments

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CT Product Users around the World

Capability of a global SI with the agility of a boutique

Customertimes has been ranked a leader alongside conglomerate SIs for its expertise and capability regardless of complexity, yet it operates with the culture and agility of a customer-first boutique.

Customertimes is proud to be recognized by ISG as a Leader in Multicloud Implementation and Integration Services for Large Enterprises, as well as Product Challenger in Managed Application Services for Large Enterprises and Implementation Services for Industry Clouds.

High attention to generating business value

Customertimes recommends a thorough value assessment to develop a clear strategy and an appropriate roadmap for its implementation projects. The company offers a sophisticated methodology that is oriented primarily toward optimizing business processes and an appropriate project organization instead of pure technology consulting for value assessment.

Extensive integration capabilities

Customertimes specializes in integrating Salesforce into complex landscapes, usually based on the MuleSoft platform with a primary focus on SAP integration.

Impressive certification level

In comparison to its peers, Customertimes exhibits an impressive level of Salesforce certifications. The company’s Partner Navigator achievements and individual certificates acquired by its employees are noteworthy.

Deep expertise in the application of AI tools

Customertimes has expertise in the most common AI tools, such as ChatGPT. Beyond the concept phase, Customertimes has already implemented various real-life solutions using AI tools in connection with Salesforce.

This quadrant assesses the capabilities of providers to offer managed application services for Salesforce instances focused on large enterprise clients with global reach and complex application landscapes.

- Rainer Suletzki

This quadrant assesses providers offering implementation services for Salesforce’s Industry Cloud products. Industry-specific skills and appropriate accelerators are essential success factors for this segment.

- Rainer Suletzki

Customertimes recognized as a "Leader"

for Multicloud Implementation and Integration Services for Large Enterprises by the ISG Provider Lens™ Salesforce Ecosystem Partners Report

What ISG's Analysts Are Saying:

“Customertimes is an excellent partner for Salesforce solutions, with a strong focus on innovations such as AI and a commitment to generating tangible business value in its projects.”

- Rainer Suletzki

Capability of a global SI with the agility of a boutique

High attention to generating business value

Extensive integration capabilities

Impressive certification level

Deep expertise in the application of AI tools

“Customertimes is an excellent partner for Salesforce implementations of large enterprises. The company offers the capabilities of an experienced system integrator in combination with high efficiency in project execution and the commitment to realize tangible business value for its clients.”

- Rainer Suletzki