October 12, 09:00 – 14:30

Almaty, Kazakhstan

Pharma Digital: Innovative Products within the Salesforce Ecosystem

A conference for sales, IT, marketing, digital, analytics/BI leaders, and business owners will take place in the center of Almaty on October 12, 2023.

 

Participation is free with prior registration. Limited seats available.

The presentations will be conducted in Russian.

Let us know you're coming

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/The Event Agenda
9:00 - 9:30
MicrosoftTeams-image (21)
Registration
9:30 - 9:45
2-1
About Customertimes, Salesforce platform solutions, and their application in Pharma and CPG
9:45 — 10:30
3-1
Overview Presentations
  • Salesforce solutions (marketing, sales, communities, service) Customertimes industry solutions for field and office activities
  • BI Tableau for quick decision-making, activity planning, and production
  • Additional integration and communication tools (Mulesoft and Slack)
10:30 — 10:50
4-2
Customer success story

Major pharmaceutical company operating in Central Asia and Ukraine

10:50 — 11:10
5-1
Customer success story

The largest multi-brand cosmetics company in Europe

11:10 — 11:25
6
Coffee break
11:25 — 11:45
7-1
Demo of industry solutions

CT Pharma/CT CPG + mobile app for field representatives CT Mobile + shelf and product recognition technologies

11:45 — 12:05
8
Customer success story

Pharmaceutical company from Western Europe, market leader in Kazakhstan

12:05 — 12:30
9
Tableau in Pharma and CPG

How analytical solutions improve decision quality, increase profit, and reduce expenses

12:30 — 12:50
10
Customer success story

Top 3 tobacco company in the world

12:50 — 13:05
11
Coffee break
13:05 — 13:45
12
Customer service and marketing activities on the Salesforce platform

How world-renowned solutions enhance customer trust and satisfaction

13:45 — 14:15
13
Expanding product functionality quickly and without development

Low-code platform for adapting solutions to your business needs

14:15 — 14:30
14
Low-code platform for adapting solutions to your business needs
Why register?

At the event, our primary focus will revolve around discussing contemporary brand promotion strategies and sharing industry best practices.

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Remote visits are the most popular channel for maintaining communication and interacting with doctors, pharmacies, and other clients.
18
A personalized approach - how to increase customer loyalty and reshape the communication process.
19
Customers in the digital space - how to sustain engagement, retain your contact base, providing them access to critical information and services.
8
Interactions with pharmacies - managing secondary sales and marketing agreements, how to maximize business efficiency.
11
Group activities - changing the approach to event organization and personal presence.
13
AI and GPT technologies - when they are truly indispensable and how to use them correctly in your work to enhance customer satisfaction.
15

Contemporary Innovations and Technologies: The Crucial Factors for Businesses Success

Join our conference and discover everything about field workforce management, merchandising, and data-driven flexible strategies.

16

Customertimes

Global experts in sales automation, marketing, field activities, and analytics. We will showcase Salesforce ecosystem solutions (including industry-specific products, CRM, Tableau BI, MuleSoft, and Slack) successfully operating in Central Asia, along with success stories from our largest clients.